In-Store Return Policy

All returns are at the discretion of A to Z cycles, inc.

All returns must be accompanied by the original invoice or receipt.

All returns will be credited back to the original purchasing account, credit/debit card or put on a store gift card. No cash refunds.

All return items must be returned within 30 days of purchase.

All return items must be returned in purchased condition (i.e. must be in original packaging including instructions and all hardware to receive full credit)

No returns or exchanges accepted on closeout or clearance items.

No returns or exchanges accepted on items specified “As Is”.

Special Order items:

It is strongly recommended that you verify the item purchased is the correct item needed before opening any manufacturers packaging. If you determine that it was the wrong item or you simply do not want it, then we may consider allowing you to return the item if it is a popular part that can be resold. These returns will be considered on a case by case basis and will be subject to a 20% restocking fee. It must be in the original packaging and unopened to be considered for return. Only a store credit will be issued.

Parts used or installed incorrectly, handled improperly or damaged will not be considered for return or exchange.

These items cannot be returned unless there is a manufacturer’s defect resulting in a possible warranty claim. All warranty claims must be handled by a manager, see below for more information on Manufacturer’s Warranty handling.

Manufacturer’s Warranty:

Please contact us immediately if you feel that you have a defective part as each manufacturer has different requirements for warranty issues. As a reseller of new aftermarket parts, we do not guarantee the items sold by us or warranty the merchantability and fitness of purpose. Manufacturers supply their own warranties/guaranties and most of them do not permit a reseller to make any adjustment, replace any part or return or exchange any defective/unsatisfactory item. Please follow the warranty instructions when provided by the manufacturer. Any damages arising from the design or manufacturing of any item are the sole responsibility of the manufacturer. We will do our best to help you navigate and resolve the issue with the manufacturer whenever possible but cannot guarantee the outcome.

Pay Attention! - A Note to Cars; From Motorcycles

There's nothing like hitting the open road - whether you're on two wheels or four. After the cold months, with little to no motorcycle traffic on our roadways, some of you may have gotten complacent and forgotten about motorcyclists. Now that riding season is upon us, car drivers may find themselves wondering about the best way to drive around motorcycles. Here are some tips that will help with that:

When making turns, look for traffic… Then look AGAIN for bikers!

This is the #1 motorcycle safety tip!! The vast majority of car vs. bike accidents happen in intersections when a car turns right in front of a biker. You can imagine how this turns out for the motorcycle rider. It is imperative, before making a left turn; to be sure traffic is clear. THEN look again specifically for motorcycles! Vehicles’ turning in front of motorcycles is the number one cause of fatal accidents for motorcycle riders. Please, look twice and save a life!

Let them swerve

You’ll notice that motorcycle riders often weave within their lane from side to side. They have good reason to do this. For those of us in cars and trucks, running over a pothole means we get jarred and at the very worse, screws up the alignment on our vehicle. For a biker, though, missing a pothole could literally mean the difference between life and death! And that’s just the start! Factor in road kill, oil spots, and other types of road debris. Some roads can literally be an obstacle course for them. Many bikers like to change position in their lane to stay out of peoples blind spots too.

The best thing to do is leave them as much space as possible. There are many things bikers need to swerve for. So don’t crowd them. Give them as much room as possible. If you want to pass them, do it in a hurry and get out of their way.

Stay back

When riding behind a motorcycle, increase your following distance. Leave an extra buffer zone. Why? For one, motorcycles have a much quicker stopping distance than cars. You can’t stop as quickly as they can. If you rear end another car, the driver of that car is well protected. Motorcycle riders are completely exposed. Even a minor collision can have very serious effects. So practice all of your defensive driving techniques two fold around bikers.

Make a conscious note

During unusually warm weather during the winter months, and during all days of the spring, summer, and fall, make a mental note that bikers are out there. Just as we remind ourselves to watch for kids in neighborhoods, we should remind ourselves of bikers. Share the road. Bikers can only do so much to protect themselves. Let’s help them out by specifically looking out for them. The end result is you being a safer driver all around. If you’re looking specifically for small motorcycles, you’re sure to see everything else!

Let em’ enjoy the freedom. Let em’ enjoy the ride. Let’s keep our riders safe. They are our friends, neighbors, family members, and co-workers. Follow these motorcycle safety tips, share the road, and please, drive safely!

Rogers, M. 2/30/2015. http://www.drive-safely.net/motorcycle-safety-tips/

One Day Sale THIS Saturday, December 20!

ONE DAY SALE!

Stop in for last minute shopping and receive 25% off all regularly priced in-store merchandise!

Also, Melissa went overboard on baking and we are all half-way to a sugar coma; so for those of you that couldn't join us on Thursday, we will have coffee and cookies out again all day Saturday for everyone to enjoy!

Don’t forget, we will be closed from December 21st through January 6th to prepare for the upcoming 2015 riding season!

If you need assistance with anything while we’re closed, please leave us a message at (302)-632-2272 and we will get back to you as soon as possible.

Riding In The Fall

When it comes to riding a motorcycle in inclement weather, the right equipment is critical, but good judgment and safe riding skills are just as important.

Here are a few tips for fall and winter riding from Dave Wendell, who has been teaching motorcycle safety classes for 22 years. Since 2005 he has been the president and founder of Pacific Northwest Motorcycle Safety Inc., which offers year-round instruction for motorcycles and scooters.

Never ride on snow or ice. "If the forecast calls for snow or subfreezing temperatures, don't ride a two-wheeled motorcycle," Wendell says. "Snow and ice are particularly dangerous for two-wheeled motorcycles and need to be avoided at all costs."

Sit out the first 30 minutes of a shower. "Wet roads can be more hazardous, especially within the first 30 minutes after the rain begins if it hasn't rained in several days," says Wendell. "Excess dirt and debris are still washing off the roadway. If the rain begins while you're riding, find a safe place to pull off the road and wait out the first half-hour. Give the dirt and slippery stuff a chance to wash off the road."

Avoid wet leaves on the road. "In the fall, pay attention to the color and texture of the pavement ahead of you," says Wendell "If there are leaves on the pavement in your path of travel, and there's any possibility that they might be wet, try to avoid them or slow down far beyond normal. Wet leaves on the road surface can be extremely slippery."

Watch out for wet patches of pavement. "Dark spots in the road ahead could very well indicate wetness, which won't give you as much traction as dry pavement," says Wendell. "If you do come across a slippery portion of the road that can't be avoided, straighten up the bike, squeeze the clutch and stay off the brakes; coast through the slippery spot without any driving force on the rear wheel."

Outfit your bike with heated gear. "Cold is probably one of the most dangerous conditions because it can lead to hypothermia if the rider isn't careful, and the real danger is that the effects can be difficult to recognize," says Wendell. "Heated riding gear is a must for cold-weather riding. Heated hand grips and heated seats are available on many motorcycles; [this] can help keep riders comfortable and able to think about what's going on around them instead of how cold they are."

Dress for visibility. "Bright-colored outer clothing is a good choice, and retro-reflective material on jackets and/or vests worn over a jacket are an even better choice," says Wendell. "They reflect light back toward the source. This will make you more visible to others and may come in very handy if the bike breaks down and you have to walk along the side of the road to get help."

http://blog.nwautos.com/2009/10/all-weather_riding_stay_safe_on_your_motorcycle_or_scooter_this_fall_and_winter.html

Motorcycle Collision Repair

A to Z Cycles specializes in collision repairs, custom modifications and routine maintenance (oil changes, tires, etc.)!

Excelling in motorcycle collision repair, we repair all makes and models. Even if you think your bike might be totaled, let us help you navigate the repair process and offer our advice to make the situation easier for you.

We work with all insurance companies and individuals without insurance to repair your wrecked motorcycle.

From returning the bike to exactly the way it was prior to the accident or working with you upgrade the motorcycle to be what you always dreamed it could be, we do it all! Here at A to Z Cycles, we have the ability to repair and paint parts that other shops would replace. We also guarantee quality repairs using original or aftermarket parts that meet or exceed manufacturers specifications.

For photos of some of our collision repairs, please visit our photo gallery!
http://www.atozcycles.com/photo-gallery/

Call us to make arrangements for us to pick the bike up in our enclosed trailer or to have a tow truck come get your bike! For more information, please call 302-632-2272

2010 Harley Davidson Dyna Street Bob "Black Ops" Transformation Reveal

A to Z Cycles ALS Ice Bucket Challenge

We were called out by Rhino at Thunder Roads Magazine Md-Del-DC to do the ALS Ice Bucket Challenge! We are calling out Lynne Schaefer at Dover Federal Credit Union, Chris Cooper at Central Delaware Habitat for Humanity, and Alex Farling at Delaware Micro-Computer, LLC. to also participate!